Questions about GEO, answered
Common questions about services, pricing, delivery and data.
Services
01What does OpenSkyGEO do?+
OpenSkyGEO tracks how brands appear in Chinese and international AI answers and improves the clarity of brand information through content and source building.
02How is GEO different from SEO?+
SEO focuses on web visibility in search results; GEO focuses on mentions, descriptions and citations in generative AI answers. They can work together.
03Can we request a diagnosis only?+
Yes. The scope and price of a one-off diagnosis are confirmed in a formal quote.
04How can agencies partner with you?+
Discuss referrals, joint delivery or white-label reports with us. Scope, responsibilities, fees and delivery are confirmed in writing for each engagement.
Pricing
01How is the combined service priced?+
China services are priced in CNY and international services in USD. The term mix, service period and final fees are confirmed in the formal quotation.
02How are channel and media costs handled?+
Costs are quoted in advance, approved before execution and reimbursed at actual cost with receipts.
03Can we upgrade during the contract?+
You may request additional semantic terms, platforms or a change of scope. We will assess and quote the work; fees, start date and delivery are confirmed by both parties before proceeding.
04How are invoices issued?+
Please provide your invoicing details and requirements when contracting. The issuing entity, invoice type, contents, amount and timing are agreed in the contract and subject to applicable rules.
05When does the contract period begin?+
The start date and service period are set out in the signed contract or service schedule confirmed in writing. Any change is agreed in writing first.
Delivery
01Can you guarantee rankings?+
No. AI answers vary with the model, prompt and time. We accept work against agreed deliverables.
02What are the deliverables?+
Agreed deliverables include monitoring reports, original answer records and work logs. Quantities are set out in the service schedule.
Data
01Why can an answer change for the same question?+
Model versions, context, web access and timing can affect answers, so we record collection conditions and retest.
02How often do you monitor?+
The frequency is agreed in writing and may be weekly or monthly.
03How is client data handled?+
Client information is used for the project with confidentiality and access controls agreed by both parties. Retention and handling are set out in the service or confidentiality agreement; no system is completely secure.
International
01How are international platforms monitored?+
Monitoring primarily uses web-enabled modes; the platforms, modes and regions are specified in the service schedule.
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